Terms & Conditions
Please read this agreement carefully before using our website and services. They represent the terms and conditions ("Terms") for using CUAFC's Online Store and for placing orders with CUAFC
By ordering goods from CUAFC you are agreeing and accepting these terms.
Please read them carefully as they contain important information. We reserve the right, at our discretion, to update and/or revise these Terms.Using our website indicates that you accept the Terms. If you do not agree to these, then please do not use our website.
Joma garments are not only designed to last over time, but they are also easy to take care of. Normal and regular care will ensure excellent performance and longer life. Always follow the care instructions that are usually found on the inside label of your garment.
All of the garments we sell are made using high quality materials under strict quality control conditions. It should be noted that most fabrics discolour due to staining by substances such as mud and grass which may not be entirely removed by washing.
We recommend removing as much mud from the garment as possible before soaking/washing Follow detergent manufacturers' instructions particularly with powders/liquids designed for heavy stains. Avoid products containing chlorine bleach that may damage fabrics, trims and decoratives.
Soaking garments in water and detergent as soon as possible can reduce discolouration. Use at least an equal amount of water by volume to that of the garments being soaked/washed. Make sure all parts are fully immersed. Pale kits such as White, Yellow, Sky and Tangerine may require more attention and the use of Prewash Soakers will assist in the removal of stains.
Do not overfill the washing machine with garments since if the ratio of water to garments is too small, dirt can easily be re-deposited. This can stain all the garments grey.
We do not recommend fabric conditioners on jerseys and shorts which may cause a build up of film on fibres. This can prevent the washing process from penetrating filaments and dislodging dirt. However, socks will benefit from fabric conditioners and softeners.
We or the manufacturer will not accept liability for discolouration or damage to garments which is attributable to staining caused by elements foreign to the materials used in manufacture.
Ownership of rights and restrictions on use of our website(s)
All rights, including copyright, in our website(s) are owned by or licensed to CUAFC. You may not modify, distribute or re-post anything on our website(s) for any purpose. Any use of our website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of cuafc.
Accuracy of content
CUAFC has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing. All prices are displayed inclusive of VAT where applicable. We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery, all images are for illustation purposes only. To the extent permitted by applicable law, Sporting Touch disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. CUAFC shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.
A contract is formed between CUAFC and you when we despatch the goods you have ordered. Exceptions apply to made to order or customised or personalised items, orders for which cannot be cancelled once you have received email confirmation that your order has been accepted. For a list of exceptions please see Returns section.
Priniting - We only print standard numbers on kits,.
You are able to correct errors on your order up to the point at which you click on 'place order' (or its equivalent) on the final page of our ordering process.
Please note that Football Jersey sizes are designed to accommodate a SLIM fit. If you have any questions with regards to this please call to the club shop for further advice or fitting.
Damaged / Incorrect Sizes & ShortagesThe staffofCUAFCclubshop will never recommend to the customer the sizes for garments purchased, they will only ever offer an average opinion as per previous customers experiences. The decision on sizing is the sole responsibility of the purchaser and they do so at their own risk.
Joma state recommended ages/sizes. You will appreciate that all children are not the same size. This is the sole responsibility of the purchaser and they do so at their own risk.
CUAFC should be informed of and shortages/errors in any Deliveries within 48hrs of receipt of the order.
Acknowledgment and acceptance of your order
If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product ordered.
Occasionally, the manufacture and supply of your products may be delayed. This can be for various reasons such as material shortages, import delays or higher than anticipated demand. We will, of course, make every effort to keep you informed as soon as possible.
Additional Terms & Conditions for Made to Order Items, Customised Items or Personalised Items
As your items are made, customised or personalised specifically for you, once payment is taken no changes to the order or any cancellation may be made, except in accordance with your legal rights.
By submitting any content to CUAFC, you represent and warrant that:
For any content that you submit, you grant CUAFC a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. You also grant that the image, logo, font are owned by yourselves or that no license or copyright exists hindering use of these.
All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete any content on our web.
If you have placed your order with CUAFC and then subsequently decide you wish to cancel the order, provided we have not personalised your order and the goods are not en route from a supplier, you are able to cancel but you will be liable for a cancellation fee. The cancellation fee of 5% covers our administration costs and charges. You will need to confirm in writing that you wish to cancel you order, this needs to be done in writing either by Post, or email. We will not accept cancellation of your order until we receive confirmation in writing, and by return we will confirm this has been done.
Please note we cannot cancel any order where the goods have been personalised.
Consumers Returns and Cancellations
These terms and conditions apply to CUAFC customers. Under the Distance Selling Regulations, IE consumers have the legal right to cancel their order within seven working days of receipt of the goods. Certain products cannot be returned, particularly items made to order or personalised or customised to your instructions.
You may return any item within 7 days of receipt, Your product must be complete, unused and in 'as new' condition (e.g., if you have opened the box to examine the product you must have done so without damaging or marking the product in any way). It should be returned with the original box, packing and accessories. If you return the order we will not refund any delivery charge as this part of our service to you has already been completed. You must pay the cost of returning the goods to us.